Accessibility Statement

Our Commitment to Accessibility

At SooaSkinCo, we are committed to ensuring digital accessibility for all people, including those with disabilities. We are continually working to improve the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

We believe that everyone should be able to access our products and services, regardless of ability. Our goal is to provide an inclusive online shopping experience for the Lyte Flash 3 IPL hair removal device and all SooaSkinCo products.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our website has been designed with the following accessibility principles in mind:

• Perceivable: Information and user interface components are presentable to users in ways they can perceive
• Operable: User interface components and navigation are operable by all users
• Understandable: Information and operation of the user interface are understandable
• Robust: Content can be interpreted reliably by a wide variety of user agents, including assistive technologies

Accessibility Features

We have implemented the following features to improve accessibility on sooaskinco.com:

Visual Accessibility

• High contrast color schemes for better readability
• Clear, legible fonts with appropriate sizing
• Alternative text (alt text) for all images
• Sufficient color contrast ratios meeting WCAG AA standards
• Text can be resized up to 200% without loss of functionality

Keyboard Navigation

• Full keyboard navigation support throughout the website
• Visible focus indicators for all interactive elements
• Logical tab order for easy navigation
• Skip navigation links to bypass repetitive content

Screen Reader Compatibility

• Semantic HTML markup for proper content structure
• ARIA labels and landmarks for screen reader navigation
• Descriptive link text and button labels
• Properly labeled form fields and error messages

Content Structure

• Clear heading hierarchy (H1, H2, H3, etc.)
• Descriptive page titles for each page
• Consistent navigation across all pages
• Simple, easy-to-understand language

Compatible Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Alternative input devices

We test our website with major browsers including Chrome, Firefox, Safari, and Edge to ensure broad compatibility.

Known Limitations

Despite our best efforts, some limitations may exist on our website. We are aware of the following areas where accessibility improvements are ongoing:

• Some third-party integrated content (payment processors, social media widgets) may have accessibility limitations beyond our control
• Certain product images may require more detailed descriptions - we are working to improve this
• Older content may not meet current accessibility standards - we are systematically reviewing and updating

We are actively working to address these limitations and improve the overall accessibility of our website.

Browser & Device Compatibility

Our website is optimized for use with:

• Desktop Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Mobile Browsers: Safari (iOS), Chrome (Android)
• Screen Readers: JAWS (Windows), NVDA (Windows), VoiceOver (macOS/iOS), TalkBack (Android)

We recommend keeping your browser and assistive technology software up to date for the best experience.

Feedback & Assistance

We welcome your feedback on the accessibility of sooaskinco.com. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

When reporting an accessibility issue, please include:

• The specific page or feature you encountered difficulty with
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and operating system

Third-Party Content

Some content on our website is provided by third-party services (such as payment processors, shipping tracking, and social media integrations). While we strive to work with accessible third-party providers, we cannot always control the accessibility of third-party content.

If you experience accessibility issues with third-party content on our site, please contact us and we will work with the provider to address the issue or find an alternative solution.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website to:

• Identify and fix accessibility issues
• Update content to meet current accessibility standards
• Train our team on accessibility best practices
• Test with users who rely on assistive technologies
• Monitor emerging accessibility guidelines and technologies

We are committed to continuous improvement and making SooaSkinCo accessible to all customers.

Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

While we strive for full compliance, if you believe any content on our website does not meet these standards, please contact us so we can address the issue.

Assessment & Testing

Our accessibility efforts include:

• Regular automated accessibility testing using industry-standard tools
• Manual testing with assistive technologies
• Periodic third-party accessibility audits
• User testing with individuals who use assistive technologies
• Ongoing staff training on accessibility best practices

This statement was last reviewed and updated in November 2025.

Contact Information

For questions, concerns, or feedback about the accessibility of sooaskinco.com, please contact us:

SooaSkinCo
Email: support@sooaskinco.com
Website: sooaskinco.com